Frequently Asked Questions

What are the terms and conditions of hire?

For a detailed list of our hire terms & conditions, please see campervanescapes.wales/terms-conditions/.

What is the specification of the vehicle I will be hiring?

Our campers are all brand new 2015 model VW Transporter T5’s. They are the top of the range ‘Highline’ models so have all the
mod cons you would normally find in any premium vehicle. A full list of vehicle features can be found at campervanescapes.wales/camper-hire

Can I take the vehicle out of the UK?

Yes, but you need to take out our European insurance policy to ensure you are fully covered along with a small daily fee (see our terms and conditions).

Is there an age restriction?

Yes, you must be between 25 and 75 to hire a vehicle from Pembrokeshire Camper Hire.

Are you open on Bank Holidays?

No, Pembrokeshire Camper Hire is closed on Bank Holidays – we’re also shut on Sundays and key holidays including; Christmas Day,
Boxing Day and New Year’s Day. This does not stop you from renting a camper van on these days, provided the booking does not begin or end on these days.

Can I add additional drivers?

Yes! You may add additional drivers provided they are between the age range shown above (there is a small charge for this service).

I cannot find my driver’s license, can I still hire?

Yes, we will need an officially issued ID (such as a passport), along with a recent bank statement or proof of address. We will need to
contact the DVLA to check your license details (there is a charge for this service).

The address on my license is not where I live now, can I still hire a camper?

Yes! Provided you have other ID, such as bills or bank statements and they are dated within the last 3 months.

Are there any restrictions in regards to my driving license?

Any drivers of the vehicle must have no more than 6 penalty points on their license, never resulting in a ban of any length of time.

Am I able to hire a camper van if I am unemployed?

Unfortunately we cannot rent a vehicle to unemployed persons at this time.

Can I leave my car with you while I rent a camper van?

Sure! You may leave your car with us while you are away, our car park is monitored 24/7 with high definition CCTV for your peace of mind.

Will I be shown around the camper before leaving?

Of course! The VW T5 is very intuitive and easy to drive however our fully trained staff will be on hand to answer any and all questions you may have, including how to operate all of its features to ensure you get a hassle free, relaxing holiday.

Is there anything in particular I will need to bring with me?

It is recommended that you bring your own towels and bed linen as this is not provided by Pembrokeshire Camper Hire.